When water is spreading in Colleyville
If water is moving through a Colleyville house right now, call before you start mopping. Emergency water removal is available around the clock, and a dispatcher will walk you through the first steps while a crew is arranged. A crew is scheduled the same day when capacity allows. We do not promise when it will arrive.
Colleyville lies in northeast Tarrant County, with SH 26 (Colleyville Boulevard) running southwest to northeast through the city and SH 121 along part of its eastern edge. Our crews start from Grapevine, the next city over, which is how Colleyville calls reach them quickly when crew availability allows.
Colleyville at a glance for water damage calls
Local details shape what we ask on the first call.
ZIP code
Colleyville's main ZIP is 76034, and every call from the city is answered by the same 24/7 emergency dispatch.
County and jurisdiction
Colleyville is in Tarrant County. Plumbing, building and utility questions go to the city's Public Works and building offices.
Water supply
A City of Euless page lists Trinity River Authority treated water as delivered to Colleyville, Grapevine, Euless, Bedford and North Richland Hills.
Dispatch hours
Emergency dispatch is available around the clock, including nights, weekends and holidays.
Problems we see in a fast-growing north Tarrant suburb
Colleyville began as a small farm town and grew from 1,491 residents in 1960 to 26,057 in the 2020 census, a rise often tied to its position near Dallas/Fort Worth International Airport. Fast growth means a large stock of homes built in a limited number of decades, and those homes age together. Water heaters, braided supply lines, dishwasher hoses and roof flashing tend to wear out around the same time.
The practical result is that most calls begin with an appliance or a supply line, not a river. A water heater tank that splits in a hallway closet or a washer valve that gives out in a laundry room can spread water into hardwood, carpet and drywall in a few hours. Shut off the supply valve at the appliance or at the main and call us.
Before we arrive: if water is still spreading
Take these steps only if it is safe to do so.
Stop the source
Close the valve at the fixture, appliance or main water line. If you cannot find it, call and we will help you locate it.
Cut power only if safe
Turn off breakers for wet areas only if you can reach the panel on dry ground. Wet outlets or a wet panel mean stay out and call the electric utility or 911.
Lift what you can
Move valuables, electronics and paper off wet floors. Leave heavy furniture where it is.
Keep people clear
Keep children and pets out of the water, especially if it came from a toilet, a drain or the outdoors.
Photograph first
Take photos and video of the damage before you move or discard anything. Your insurer will ask for them.
Call the 24/7 line
A dispatcher will ask where the water is coming from and what is affected, then arrange a crew.
Services most requested in Colleyville
Drying plans follow the ANSI/IICRC S500 water damage standard. Most calls start with water mitigation to dry the structure and flood damage restoration when storm water or a sewer backup is involved. For standing water right now, emergency water removal comes first, and water damage repair rebuilds after drying.
If you notice a musty smell after a past leak, the mold remediation page explains how inspection and removal work. Texas licenses mold assessment and remediation, so ask any company for its TDLR license number.
Water in your Colleyville home right now?
Call the emergency line and describe the damage.
Trails, rail and storm drainage: local tie-backs
Colleyville has the Colleyville Nature Center with a 1.25-mile trail, and the 11-mile Cotton Belt Trail has 3.4 miles inside the city. The Grapevine Vintage Railroad runs along the old Cotton Belt Route through town. Homes beside these corridors sit near open ground that carries runoff in heavy rain, so check the FEMA flood map for your address and ask your insurer about flood coverage.
The city's Public Works Department operates both the water distribution system and the wastewater collection system, and its Service Center at 817.503.1360 handles water and wastewater concerns. If a sewer line backs up, ask whether the problem is in your private line or the city's main.
Insurance basics for Colleyville homeowners
Sudden and accidental water damage, such as a failed supply line, is often covered by homeowner policies, and gradual leaks and flooding often are not. Flood coverage is separate. Check your policy, report the loss quickly and photograph the damage before repairs, as the Texas Department of Insurance advises.
Map of Colleyville, TX
Colleyville water damage questions
Yes. The emergency line is answered 24/7 and crews dispatch from Grapevine to Colleyville. Same-day response is offered when crew availability allows, and we do not promise an arrival time.
Colleyville's ZIP code is 76034, which covers the city from the SH 26 corridor to the SH 121 edge on the east side. Calls from 76034 reach the same 24/7 dispatch line, and neighboring towns have their own pages.
The two cities are adjacent, linked by SH 26 and a trail corridor. Distance is only about four miles on our estimate, but response depends on crew availability and traffic.
The city's Public Works Department operates the water and wastewater systems, and its Service Center at 817.503.1360 takes water and wastewater concerns. We handle the damage inside your home.
A sudden tank failure is usually treated differently from a slow drip, which many policies exclude. Ask your insurer what applies and take photos before cleanup starts.