Coppell neighborhoods and what water does to them
Coppell is a Dallas County city, in the northwest corner of the county, with a small area extending into Denton County. It became a large suburb in the 1980s and 1990s after Dallas/Fort Worth International Airport opened in 1974, and by 2000 nearly all of its residential land was built out. Its 2020 population was 42,983.
Subdivisions such as Coppell Greens and the Riverchase area share that build-out era. In homes of that age, original water heaters, supply lines and roofs are the usual starting points for water damage, and a leak on an upper floor can show up as a stain in a living room ceiling.
When water is spreading in Coppell
Shut off the main valve if the source is plumbing, then call. Extraction requests are taken day and night, with same-day scheduling when capacity permits. No arrival time is promised, and the dispatcher will say plainly how soon a crew can realistically reach you.
Coppell borders Grapevine on the west and sits beside the northeast corner of Dallas/Fort Worth International Airport. There are no freeways through the city, and the area is served from the perimeter by SH 121, the Sam Rayburn Tollway, I-635 and I-35E. Give the dispatcher your street and the nearest cross street so a crew can plan the route.
If Water Is Still Spreading: what to do before a crew arrives
Do only what is safe.
Shut off the water
Use the fixture valve, the appliance valve or the main. If you are not sure where it is, the dispatcher can help.
Electrical caution
If outlets, light fixtures or the panel are wet, stay out and call the electric utility or 911 before you call us.
Lift and move
Put electronics, paper and small items on counters or beds, and roll wet rugs up if you can do so safely.
Keep clear of dirty water
Water from drains, toilets and outdoors is contaminated, so keep children and pets away.
Record the damage
Video the room and each wet item before you move it, for your insurer.
Call 24/7
The dispatcher will ask where the water started and plan the right equipment.
Water extraction and mold: the two jobs we handle most here
In Coppell the most common emergency is standing water from a plumbing failure, so emergency water removal and structural drying come up first. When a leak sat unnoticed for weeks, mold remediation follows, and the inspection starts with finding the moisture path.
After the water is out, water damage cleanup clears ruined materials and water damage repair rebuilds.
Standing water in your Coppell home?
Describe where it started and we explain scope and price before work starts.
The 2015 lake release and why Coppell homeowners checked their flood coverage
The June 2015 storms sent water over Grapevine Lake's spillway for the first time in decades, and Coppell was one of several nearby cities that signed emergency declarations, and hundreds of people in Coppell were warned that their homes could flood. The release flowed into Denton Creek and onward.
Standard home policies exclude flood, so the practical takeaway is to look up your address on the FEMA Flood Map Service Center and ask your insurer or agent about flood coverage before a storm, not after.
Who supplies the water, and who to call
Coppell buys its water from Dallas Water Utilities, which draws on surface sources including Lake Ray Roberts and Lewisville Lake, according to Community Impact reporting on the city's water system. For a break in a main or a service line outside your home, call the City of Coppell. Irving lies just south of Coppell, and we also dispatch there, though it has no page of its own.
Plumbing and building permit rules vary by job, so ask the City of Coppell before starting repairs that involve plumbing, electrical or mechanical work.
Neighbors we reach
We also dispatch to Euless and Flower Mound from the same line. For every ZIP we cover, see the service area page.
Map of Coppell, TX
Coppell water damage questions
Yes. Coppell callers reach a live dispatcher at night and on weekends. A crew is sent the same day when it can be arranged, though a specific arrival time is never promised.
Coppell's ZIP code is 75019, covering the city from the Grapevine edge on the west side across to the SH 121 corridor. If your address is in neighboring Irving, call anyway and the dispatcher will confirm the area.
In June 2015 Grapevine Lake's spillway was used and Coppell signed an emergency declaration. Standard home policies exclude flood, so ask your agent about separate flood coverage.
Coppell is in northwest Dallas County, with a small northern area in Denton County. Grapevine is in Tarrant County, and our crews cover both.
A musty smell, peeling paint or a stain that returns after cleaning are clues. An inspection with moisture readings finds hidden moisture, and the plan starts there.